Payments and other system outages 2-3 February

Some of our systems will not be available to customers from 7pm on Friday 2 February to 12noon Saturday 3 February while we make a system upgrade.

We’re sorry for any inconvenience and have tried to minimise disruption for customers by timing this over the weekend.  Some alternative options are shown below.

What is affected:

During this time, you will not be able to:

Pay online for building and planning permits, parking fines, Council invoices, business registrations, animal fines, or rates Book a hard waste collection online Renew or apply for a Disabled Parking Permit online Check the status of planning permit applications Book a function at Kew Traffic School Enrol your children in the Boroondara Kindergarten Central Enrolment Scheme (BKCES). What is not affected:

You will still be able to:

Make payments in person Pay a library fine by logging in to your library account Book tickets to, and pay for, events Phone Council during office hours or send an email any time. Alternative payment channels: You can pay Council invoices and rates online at www.postbillpay.com.au or by calling Post Billpay on 131 816 You may pay an infringement by calling SecurePay  on 1300 722 151 To make a payment in person on Saturday 3 February, the customer service counter at Kew Library, corner Cotham Road and Civic Drive, is open: