Locals will be able to rate Council's performance across a number of areas this month with the launch of the 2018 Community Satisfaction Survey.
The survey is being conducted in conjunction with IRIS Research, and will see 300 locals contacted at random by phone to give their feedback on various aspects of Council and the city itself.
Council's General Manager, James Roncon, encouraged those who receive a call to take the time to give Council honest feedback.
"This feedback is extremely valuable across a number of Council departments, and allows us to gauge what aspects of Council and the city itself residents are happy or unhappy with," he said.
"The data will be used to inform everything from our operations and communications, through to our next review of the Community Strategic Plan.
"We understand not everyone likes to be contacted at random, but if you are one of the 300 who receive a call, we would appreciate 15 minutes of your time to tell us your thoughts."
Callers will be contacting locals between 4.30pm and 8.30pm over a one-week period from June 18.
Those who miss out on a phone call will still be able to provide feedback via an online version of the survey which will be launched on June 25.
"We hope as many people as possible take the opportunity to tell us how we can improve things in both the short and long term," said Mr Roncon.
"Any information provided will help us better meet the community's needs now and into the future."
All results from the Community Satisfaction Survey will be made available to the public upon completion.