Residents Rate Their City

With snapshots taken every six months, the City of Rockingham’s Happiness Index score is calculated from ratings given by residents through the City’s online portal Rock Port.

Residents are asked to rate how happy they are to live in the City on a scale of 1 to 10, as well list their top six reasons for giving that score.

Top reasons for happiness within the City included attractiveness of surroundings, City cleanliness, pride in living here, confidence about the area’s future, dining and entertainment as well as sport and healthy activity.   

City of Rockingham Mayor Barry Sammels said the Happiness Index played a key role in gauging how the community was feeling about the City.

“There are nearly 140,000 people living in the City and it is vital we know how they feel about living here,” Mayor Sammels said.

“A score above 20 is considered favourable, so our current score of 24.6 means we are doing well but we can improve on that figure.

“By identifying areas of concern in the community we can ensure they are included in our long term strategies, key focus areas and overall service delivery.”

To identify how residents were feeling about their community, the City adopted the Happiness Index model from a system used widely in the business world known as the Net Promoter Score.

Mayor Sammels encouraged residents to sign up to Rock Port and share their thoughts.

“We appreciate residents taking the time to provide their rating and encourage those who haven’t already to sign up to Rock Port and let us know what they think,” Mayor Sammels said.

“Whether you are happy, unhappy or even a bit of both, your feedback helps to make the City a better place to live for everyone.”

Read more about the latest Happiness Index here.

To rate your City sign up to Rock Port at www.cityrockport.com.au.