News: SNAP SEND SOLVE

Do you have something you need to notify Council about?

Posted: Thursday, 26 September 2019

Council would like to encourage residents to use the FREE Snap, Send, Solve app to notify Council about any incidents that require Council's attention. These could include any of the following:

GraffitiIllegal dumpingDamage to Council infrastructure and facilitiesFallen treesDogs at largeStray dogsDamaged roadsFaulty street lights

Or any other concerns about our community that you think Council needs to know about. It could even be used if you see something another town has that you would like to see in our community. Anything from playground equipment to having artwork displayed!

Snap, Send, Solve is a free reporting system used by Councils all over Australia.

Once you have downloaded the app, all you have to do is SNAP a photo, SEND it through the app with any comments, then Council will endeavour to SOLVE the incident by addressing it as soon as possible.

Once you have done your part we will receive an email with all the information you provided and then pass it on to the relevant Council department after the correct reporting procedure has been followed.

If you have provided an email or phone number we will get back to you to let you know the status of your report and what steps we have taken to rectify the reported incident.

If you would like more information about Snap, Send, Solve please visit their website on https://www.snapsendsolve.com/