Customer Service Officer – Two Positions

Mareeba Shire Council currently has two permanent part time Customer Service Officer positions available. Customer Service Officers provide complete, accurate and timely advice and assistance to customers for a broad range of services via the Council call centre and service counters.

The successful candidates will need to demonstrate excellent interpersonal and communication skills (both verbal and written), be proficient in typing and be able to prioritise and manage their workload in times of high customer demand.

More information about the main responsibilities and requirements for this position can be found in the enclosed position description.

Benefits include:

 Position 1

Permanent, part time position 45.78 hours per fortnight Working hours 8.22am to 5pm – Wednesday, Thursday, Friday each week LGOA Level 2, $30.86 per hour Mareeba Allowance pro rata 5 weeks annual leave pro rata Up to 12% superannuation

Position 2

Permanent, part time position 40 hours per fortnight Working hours 8.30am to 12.30pm – Monday to Friday each week LGOA Level 2, $30.86 per hour Mareeba Allowance pro rata 5 weeks annual leave pro rata Up to 12% superannuation

Contact Person: Mara Rooks – Coordinator Customer Service on 4086 4603 (during business hours only).

APPLICATIONS CLOSE: Tuesday 29 October 2019

To apply submit a completed Employment Application Form with your current resume and cover letter. Please state which position you would like to be considered for by email to [email protected]