City of Swan strikes gold at the WA Tourism Awards

Published on 11 November 2019

For the third consecutive year the Swan Valley Visitor Centre (SVVC) has been recognised for its innovation and commitment to tourism excellence at the 2019 Perth Airport WA Tourism Awards that were held at Crown Perth on November 9. 

The Swan Valley Visitor Centre, operated by the City of Swan, was awarded the best Visitor Centre in Western Australia, out of more than 100 in the state, at the industry’s night of nights.

The Perth Airport WA Tourism Awards are organised by the Tourism Council of Western Australia and supported by State Government through Tourism Western Australia.

The three consecutive gold medals received by the Visitor Centre (in 2017, 2018 and now 2019) meant a second induction into the WA Tourism Awards Hall of Fame at the awards night, matching the feat achieved in 2012 after three previous successive wins.

City of Swan Mayor Kevin Bailey was proud to accept the award on behalf of the City of Swan and Visitor Centre at the event.

"This recognition is excellent acknowledgment of the outstanding service and support provided by the City's Visitor Centre staff," he said.

"It is through their hard work that we can maintain such a high standard of service and be open seven days a week, all year around except for Christmas day.

“The City continues to provide strong support to tourism in the region and is committed to strengthening our working relationships across the tourism industry.

“We are extremely proud of our contribution to tourism in Western Australia and we look forward to providing the very best in visitor servicing into the future.

“I’d like to thank our local tourism industry - not only for their support and commitment of the Visitor Centre and our tourism programs, but for the memorable tourism experiences they provide each and every day to all those who visit us from around the world.

“I’d also like to congratulate all the State Visitor Centre finalists and medallists; Albany, Kalgoorlie Boulder, Margaret River Busselton Tourism Association, Perth Hills and Rottnest Island for the outstanding contribution they make to tourism in Western Australia.

“Finally, congratulations to Sandalford Wines who took home two gold medals in the Tourism Wineries and Excellence in Chinese Tourism categories and a silver medal in the Tourism Restaurants category.”

The Swan Valley Visitor Centre manages over 350,000 enquiries annually, providing superior services to visitors and boosting the local tourism economy.

The gold medallists in categories 1 to 25 will go on to represent Western Australia at the 2019 Qantas Australian Tourism Awards held in Canberra on March 6, 2020.