Clermont Water Update - 6 March 2020

Council is committed to keeping our community informed in relation to water discolouration in Clermont as new information becomes available.

The Clermont Water Treatment Plant continues to produce clear water. As flushing of the water network continues residents should continue to see a significant improvement in water clarity.

Divers have completed cleaning of sludge at the clearwater reservoir attached to the Water Treatment Plant.

The divers have now moved to the Jefferies Street reservoir to assess the condition. Access to the reservoir, inspections and cleaning activities may continue to cause minor discolouration should any sediment be disturbed.

Flushing of the reticulation network has continued so as to not exhaust water supplies as divers completed the cleaning process in the reservoir tank.

Isaac Regional Council Chief Executive Officer, in consultation with the Mayor, advises at the Ordinary Meeting Scheduled for 17 March 2020 at Moranbah Council Chambers, Batchelor Parade, Councillors will receive a report with a recommendation to apply a remission of water usage charges for the locality of Clermont for the period of the discoloured water event in accordance with Council’s Utility Charge Remission – Extraordinary Circumstances Policy (WW-POL-053).

The extensive water samples taken across the network Wednesday, 4 March have been tested in a NATA accredited laboratory which has provided preliminary results and confirmed that all samples comply with the Australian Drinking Water Quality Guideline requirements for disinfection (E. Coli and Total Coliform).

The bulk water tanker stationed at Hoods Lagoon for residents to access water for general purposes has been extended as follows:

9am to 1pm, Saturday, 7 and Sunday, 8 March

Free bottled water for drinking purposes only as well as laundry aids (citric acid) will be available from the Clermont Waste Facility 38 Turrama Road Clermont, as follows:

9am to 1pm, Saturday, 7 and Sunday, 8 March

The bottled water was provided following the major discolouration Tuesday, 3 March. As the water continues to clear up and as our test results continue to show Council are meeting the requirements of the Australian Drinking Water Quality Guidelines, the ongoing provision of bottled water will be reviewed and is anticipated to cease as of 1pm Sunday, 8 March.

Free laundry additives (citric acid) continue to be available at the Council Office in Clermont during opening hours. Please follow the instructions on the fact sheet supplied.

If you have any discolouration of water or are unable to access the Council offices during business hours (or other locations over the weekend of 7 and 8 March) for laundry additives or free bottled water for drinking purposes, contact our Customer Services Centre. Council’s Customer Service Centre, available 24 hours a day, 7 days a week on 1300 ISAACS (1300 472 227).

Council wishes to thank the public and the Clermont community for their patience.

Gary Stevenson PSM Chief Executive Officer