Clermont Water Update, 10 March 2020

Council is committed to keeping our community informed in relation to water discolouration in Clermont as new information becomes available.

The Clermont Water Treatment Plant continues to produce clean water.

Divers have completed cleaning activities in the clearwater reservoir attached to the Water Treatment Plant and in the raw water tank from Theresa Creek Dam. Inspections have also been completed at the Jefferies Street reservoir.

A number of senior and operational Council staff met in Clermont on Monday 9th of March, to conduct a constructive workshop focused on operational activities and communication during this discolouration event. Workshop outcomes included staff and on site contractors identifying and implementing short-term measures for foreseeable reoccurrences. Some of the short-term solutions include the installation of alarms, sampling points and dosing points; and Council are updating our future response plan for when we experience excessive turbidity and increased iron and manganese from the Theresa Creek Dam water source.

The provision of water to Clermont is important to Council. Council is developing an Improvement Plan to address the complexity of challenges experienced during this recent event. Once completed the Improvement Plan, including its actions and progress, will be a public document for residents to view it’s progress in a transparent method.

Water sample test results from the Clermont Water Treatment Plant and across the network continue to show Clermont water continues to comply with the Australian Drinking Water Quality Guidelines.

Free laundry additives (citric acid) will continue to be available from the Clermont Office, corner Karmoo and Daintree Streets during business hours. Please follow the instructions on the factsheet provided with the additives.

As discolouration of the water throughout the Clermont network has improved, the Water Treatment Plant producing clear water and the water continuing to comply with the Australian Drinking Water Quality Guidelines, Council has discontinued the need for supply of bottled water and water from the tanker.

If you have any discolouration of water or other water concerns, contact our Customer Services Centre. Council’s Customer Service Centre, available 24 hours a day, 7 days a week on 1300 ISAACS (1300 472 227).

Council wishes to thank the public and the Clermont community for their patience.

Gary Stevenson PSM Chief Executive Officer