COVID-19 Services and Events FAQ

Which services are continuing to be delivered?

Wyndham City will continue to deliver essential services, with an emphasis on services for vulnerable members of the community. This includes rubbish collections, delivered meals, the pound, and child and maternal health services.

Direction on closing education and health services will come from the relevant State Government Department and we will update this page accordingly.

What measures does Council have in place to protect the health of the community?

Wyndham City is implementing social distancing processes, to limit the spread of the disease by reducing opportunities for close contact between people.

As such, Council has cancelled all events and many Wyndham staff have been encouraged to work from home, where possible. Staff unable to work from home will work on a 14-day roster, and any staff who feel unwell or present with symptoms of the virus have been advised to stay home.

Furthermore, Council is providing additional daily cleaning services to all Wyndham City buildings, taking extra care to clean areas of high use such as door handles, light switches, taps and toilets.

What is social distancing and why is it important?

Social distancing is designed to limit the spread of a disease by reducing the opportunities for close contact between people. Strategies include using conference calls and video conferencing in place of face-to-face meetings and avoiding unnecessary travel or public transport where possible.

Social distancing includes:

Attempting to keep a distance of 1.5 metres between yourself and other people where possible, for example when you are out and about in public placesAvoiding crowds and mass gatherings where it is difficult to keep the appropriate distance away from othersAvoiding small gatherings in enclosed spaces, for example family celebrationsAvoiding shaking hands, hugging, or kissing other peopleAvoiding visiting vulnerable people, such as those in aged care facilities or hospitals, infants, or people with compromised immune systems due to illness or medical treatment

What is the most important thing I can do right now?

The most important thing you can do right now is take care with your personal hygiene. 

Wash your hands with soapy water for at least 20 secondsDry your hands with paper towel or in the hand dryerAvoid touching your eyes, nose and mouth with unwashed handsCover your mouth and nose when you cough or sneeze or cough or sneeze into your elbow (do not cough or sneeze into your hands)Do not reuse a tissue after coughing, sneezing or blowing your noseAvoid contact with anyone who has cold or flu-like symptomsStay home if you are unwell.Always take home your device in case you need to work from home.

What are the symptoms of COVID-19?

The symptoms of COVID-19 include:

FeverCoughSore throatFatigueShortness of breath.

What should I do if I do not feel well?

If you suspect that you or a family member has COVID-19 you should call (not visit) your GP or ring the national COVID-19 Information Hotline on 1800 020 080.

For the most current information, resources and advice please visit The Department of Health and Human Services website, https://www.dhhs.vic.gov.au/coronavirus