Wyndham City's face to face customer service reopens to the community

Wyndham City’s customer service at the Civic Centre reopened today Monday (22nd June), in line with the easing of Covid-19 restrictions and as part of transitioning back to full services.

Wyndham City Mayor Cr Josh Gilligan said services would be limited to general enquiries and payments and the hours would be reduced slightly with opening hours between 9am and 4pm Monday to Friday.

“Our phone and webchat services will still operate seven days a week and we advise you to continue to use this service if you need to speak to a specific department, for example Town Planning,” Cr Gilligan said.

“Visitors will be greeted by a concierge who will take everyone’s details and ensure social distancing and good hygiene practices are followed.”

“We ask residents to remain patient if they are asked to queue outside the building, because we are limiting numbers to 20 people in the foyer at any one time due to social distancing measures.”

Customer Service is available on phone from Monday - Friday (8am to 7pm) and Saturday and Sunday (9am to 4pm), call 9742 0777 or email [email protected]  or start a web chat here: https://www.wyndham.vic.gov.au/