Council changes services and facilities to meet Stage 3 restrictions

Published on 04 August 2020

Mildura Rural City Council will change how it delivers some services and facilities this week in line with tightened restrictions to help slow the spread of COVID-19.

Regional Victoria will return to Stage 3 ‘Stay at Home’ restrictions from 11.59pm on Wednesday 5 August 2020.

The following changes will come in to effect from Thursday 6 August 2020:

Mildura Arts Centre Closed to the public. Digital exhibitions, performances and gallery tours continue. Call (03) 5018 8330 or go to www.milduraartscentre.com.au for more information.

All Library branches Closed to the public. Library postal service available for residents throughout the region. Call (03) 5018 8350 or go to www.mildura.vic.gov.au/Library for more information.

Mildura Visitor Information & Booking Centre Closed to the public. Telephone enquiries can be made by calling 1800 039 043 or (03) 5018 8380, or visit www.visitmildura.com.au for more information.

Playgrounds, skate parks and outdoor gym equipment Closed to the public.

Mildura Waves Aquatic & Leisure Centre Closed to the public. Call (03) 5018 7500 or go to www.milduraaquaticfacilities.com.au for more information.

Council’s three Service Centres remain closed but Customer Support staff continue to be available over the phone and via email to assist the community.

Council Chief Executive Officer Sarah Philpott reassured residents that essential services and infrastructure maintenance would continue. This includes kerbside bin collections, landfills and transfer stations, home and community care, immunisations and maternal and child health.

“Like so many other businesses and individuals, we have had to adapt this year,” Ms Philpott said.

“We have rethought how we deliver the important services and facilities our community relies on and I am incredibly proud of how staff have done that.”

Ms Philpott said the vast majority of Council’s indoor-based office staff were working from home. Significant health and safety measures have been implemented for staff who cannot work from home to protect both employees, their customers and the wider community.

“Our parks and gardens crews, road maintenance teams, community support workers, immunisation nurses and rubbish truck drivers are all doing things differently,” she said.

Council has also introduced a range of support services and relief measures to assist people in our community impacted by the pandemic – emotionally, financially or otherwise.

For details about changes to Council services, relief, support and financial hardship measures go to www.mildura.vic.gov.au/Coronavirus

ENDS