66718 - Frontline Service Officer, Moranbah

Isaac Regional Council offers a wide range of exciting career and employment opportunities throughout the region.  Our vision is to energise the world and our mission is to feed, power and build communities.

An exciting opportunity exists for a permanent full time Frontline Service Officer to join Isaac Regional Council's Planning, Environment & Community Services Directorate based in Moranbah. Reporting to the Community Hub Area Leader - Moranbah, this position is responsible for providing efficient and courteous frontline services to the community through the effective delivery of customer and library focused functions in the Council’s Library and Front Office. 

For this position, we are looking for a people-person who is passionate about providing excellent customer service to customers and who will actively engage with community members on a face-to-face basis to establish a human connection with Council.

As a progressive employer of choice, we know that flexible work arrangements, employee benefits and workplace recognition is important to our people and we strive to deliver a team culture where staff feel valued and accommodated. Now is the time to join this team!

The successful candidate will have:

Demonstrated experience in the delivery of high-level customer service and/or library services; Excellent interpersonal skills, able to work collaboratively, solve problems, and resolve conflict; High level written and verbal communication skills; Self-motivated with the ability to work individually and as an effective team member with a continuous improvement approach; Strong face-to-face engagement capacity; A high level of experience and knowledge of Microsoft Office Suite; Blue Card from the Commission for Children, Young People and Child Guardian, or ability to obtain.

For this position we offer:

Salary $60,868.33 per annum plus allowances; Nominally 72.5 hours per fortnight, Monday to Friday; 5 weeks annual leave @ 17.5% loading; RDO’s in accordance with Council policy; 12% super (in accordance with policy).

For more details on this position contact the Manager Community Hubs during business hours. Cynthia Leong: (07) 4846 3505 / Email [email protected].

To submit your application – Please click 'Apply Here' and follow the steps to submit your application. Please ensure you provide a resume and cover letter outlining your relevant experience, achievements and motivation for applying for this position. 

Position Description Apply Here  

IRC has the right to commence the recruitment process prior to the closing date.

Applications Close: Tuesday 1 December 2020

Isaac Regional Council is an equal opportunity employer. Aboriginal and/or Torres Strait Islander people and disadvantaged job seekers are encouraged to apply. Only people with the right to work in Australia may apply for this position.

Published: 18th November 2020