Clermont Water Quality, Capricorn St Reservoir Refill - 22 And 23 January 2021

Isaac Regional Council acknowledges the community’s concerns in relation to water discolouration following the refilling of the Capricorn Street Reservoir on Friday, 22 January 2021 and Saturday, 23 January 2021. Council appreciates that the Clermont community are understandably concerned about water discolouration in the town water supply.  We are currently undertaking mains flushing to address this issue.

What to do if you experience discoloured water

The discoloured water, although undesirable, is safe to drink.  Regular internal testing is undertaken at the WTP and across the town network in accordance with our Drinking Water Quality Management Plan. In the instance of experiencing discoloured water, Council recommends flushing tap water for up to five minutes or until the water becomes clear. It is recommended to discard the water on your lawn or garden.

How to report a water issue

Council has a 24-hour response capability and encourages the community to report any water quality issues immediately to 1300 ISAACS (1300 472 227).

The community is entitled to quality drinking water supply and Council shares this expectation, which is why we are prioritising this issue and working to resolve these water colour concerns. Council apologises for any inconvenience and thanks residents for their patience.

If you require further information please contact Council’s Customer Service Centre available 24 hours a day, 7 days a week on 1300 ISAACS (1300 472 227).

Gary Stevenson PSM Chief Executive Officer

Published: 22nd January 2021