Fresh look for Council website

We’ve listened to your feedback and have been working on a new website that has a fresh, modern look and is easier to use. 

The new site has increased security and is more intuitive, improving the experience for customers to find the information they need.  There will be more opportunities for online transactions and more user-friendly forms. The home page and general pages are much clearer and use colour and icons to identify popular enquiries. 

The accessibility of the site, for people with vision impairment and other disabilities has been significantly improved.  We’ve also revised all the information on the current website, taking the opportunity to edit and simplify the information included before it is moved over to the new website. Based on your feedback, the home page will feature more images, a link to Council news, events and quick links to the services most often used by our community.

Read a summary of your feedback in the Community engagement summary report. We thank all of you who participated in the consultation, especially members of the Bayside Health Ageing Reference Group, who kindly gave up their time for in-depth interviews on their user experience.

Testing of the website is now underway and we’ll do a full overhaul of the data on the current website before the lengthy process of migrating the information across to the new website.

Stay tuned for the launch of the new website in late September!

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