POSITION VACANT | CUSTOMER SUPPORT OFFICER – TELEPHONE

The Central Coast Council is seeking to appoint a Customer Support Officer in the Corporate Services area.

This position is responsible for providing a high level of customer support to the public and the Council.  By applying documented processes and procedures, the successful applicant will deliver a consistent standard of quality service to internal and external customers.

Essential:  Previous experience in a customer support role, strong verbal communication skills and familiarity with Customer Request Systems and practices.

Salary and conditions:  Full-time position.  Central Coast Council’s Enterprise Agreement – Administrative/Clerical Level 2.1 ($59,032).

The Position Description and Application Form are available to download below:

Applications must be on the prescribed form, indicate the position you are applying for, address the Selection Criteria in the Position Description and be emailed to [email protected]

For any enquiries please phone (03) 6429 8956.

Applications close at 12 noon on Friday 25 February 2022.