Senior Information Centre Officer

Mareeba Shire Council has an opportunity for a Senior Information Centre Officer to join the team at our Kuranda Visitor Information Centre (KVIC).  The Senior Information Centre Officer is responsible for the day-to-day operations of the KVIC including office and volunteer management and providing services to meet set objectives.

On an average day, you are likely to provide customers and staff with information, liaise and work closely with staff, volunteers, tourism operators and stakeholders, undertake administrative office duties for the daily operations of the KVIC and assist the Strategic Development Officer with the preparation and review of documents.

The KVIC is open seven days a week and receives higher visitor numbers on weekends compared to weekdays.  As such, the ordinary working week for the Senior Information Centre Officer is five days from Thursday to Monday to provide weekend coverage.

You will need to have well-developed skills to recruit, train, supervise and support volunteers. You must have high-level communication and negotiation skills and have well-developed skills in financial management and administration.  Experience delivering visitor information services and a detailed knowledge of local and regional tourism and the role of visitor information services, or the demonstrated ability to quickly acquire this knowledge, is essential.

More information about the responsibilities and requirements for this position can be found in the attached position description.

Benefits of this position:

Permanent, full-time position Ordinary days of work are Monday, Thursday, Friday, Saturday and Sunday LGOA Level 3/1 – $67,676 per annum Mareeba Allowance – up to $1,443 per annum Up to 12% superannuation 5 weeks annual leave Rostered days off (19 Day Month)

How to apply

To apply for this position, please send the following documents to our recruitment email address [email protected]

Cover letter (no more than 500 words) Current resume Fully completed Employment Application form

Please note: your resume and/or cover letter may be considered an example of your written communication skills.

Contact

For further information regarding this position, please contact Jessica Fealy, Development Officer, on 07 4086 4762 during business hours only.

APPLICATIONS CLOSE: Thursday, 17 March 2022