Flood disaster assistance

Service NSW customer care specialists can help connect flood-affected customers with services and support information including:

access to emergency accommodation relevant charitable services mental health and wellbeing services financial assistance insurance and legal advice replacing lost identification. Types of Financial Assistance Available

The Disaster Relief Grant helps people to recover from the effects of a disaster and re-establish a basic standard of living. It is not provided to replace insurance or compensate for losses. You may be eligible for financial support if the following apply:

your home (primary place of residence) was damaged by a natural disaster you do not have insurance for the damage you are a low-income earner with limited financial resources it has been less than four months since the disaster.

Phone 13 77 88 and ask about the Disaster Relief Grant administered by Resilience NSW.

This is an NSW Government grant, available at any time to eligible individuals or households. It is administered by Resilience NSW. For further details follow this link.

Disaster Recovery Payment: $1,000 for adults and $400 for children The Disaster Recovery Payment is a one-off, non-means tested payment of $1,000 for adults and $400 for children, who have been seriously injured, lost their homes or whose homes have been directly damaged, or the immediate family members of a person who has lost their life, as a direct result of the storms and floods. This is an Australian Government disaster assistance payment. Visit Services Australia by following this link to find out if you are eligible or phone 180 22 66.