Flood relief and local updates

Flood Relief Resources

This is a list of resources for ‘disaster-declared’ areas in the current NSW floods, including Disaster Recovery Payment; Disaster Recovery Allowance; Disaster Relief Grant; Storm and Flood Disaster Grants and Loans for Not-for-profits and Small Businesses.

Disaster Recovery Payment (Services Australia): If you are receiving a social security payment (such as JobSeeker or the age pension) and your home has been damaged in the current floods, you may be eligible for a one-off, $1,000 Disaster Recovery Payment. Eligible adults may also qualify for an additional $400 payment for each child in their care.

Disaster Recovery Allowance (Services Australia): If you've lost income because of the current floods and you’re not receiving a social security payment, you may be eligible for the Disaster Recovery Allowance. This is a short-term income support payment that is paid for up to 13 weeks.

Disaster Relief Grant (NSW Government): If your home has been damaged in the current floods, you’re uninsured and a low-income earner, you may be eligible for a Disaster Relief Grant. It’s important to note that this grant is intended to help you make your home safe and habitable after a disaster, not to compensate for losses.

February and March 2022 storm and flood disaster recovery small business grant (NSW Government): This grant is currently only available in council areas that were disaster-declared as of 3 March 2022. You can register for updates for council areas that have been disaster-declared since then. This grant provides up to $50,000 to help small businesses and not-for-profits affected by the current floods cover the costs of clean-up and resuming operations.

Disaster Relief loan for not-for-profit organisations (NSW Government): Eligible not-for-profit organisations can apply for a loan of up to $25,000 to cover the restoration of essential facilities, equipment or other assets damaged or destroyed in the current floods. These funds may also be directed towards temporary storage or leasing of alternate premises.

Disaster relief for sport and recreation clubs (NSW Government): If your sporting club has seen its facilities or equipment damaged or destroyed in the current floods, and the club doesn’t have the resources or insurance to cover the cost of clean-up, restoration or replacement, it may be eligible for a grant of up to $2,000 and/or a loan of up to $10,000.

Donations and Volunteering: In NSW, GIVIT is working with the NSW Government to ensure donations are managed to support all impacted communities. You can also donate your time to community organisations providing support.

Sandbags available

You can now pick up sandbags from Pembroke Park, Minto, Rosemeadow Sports Complex car park and Milton Park, Macquarie Fields to help protect your properties from potential storm damage.

Road closures

Menangle Road bridge at Menangle, Cambridge Avenue, Glenfield  and Wedderburn Road at the Wedderburn Bridge are now open.

Localised road flooding may occur during periods of heavy rain. Drive carefully and do not attempt to drive through flood waters. Visit Live Traffic to view current road closures and flooding.

For emergency help in floods and storm events

Call NSW State Emergency Service on 132 500 if you have experienced damage from the floods, storms or a fallen tree is threatening your property or a person's safety.

In life threatening situations call 000.

Be prepared and stay informed

Listen to local radio stations and visit the Bureau of Meteorology website or call 1300 659 210 for updates Move vehicles undercover or away from trees Secure or put away loose items around your home, yard and balcony Report fallen power lines to either Ausgrid 131 388, Endeavour Energy 131 003, Essential Energy 132 080 or Evoenergy 131 093 as shown on your power bill Don't drive, ride or walk through flood water Keep clear of creeks and storm drains.

For the latest updates, hints and tips during storms and severe weather please visit the NSW State Emergency Service.