Council is working with Emergency Services to monitor and respond to the current flood impacts.
If you need immediate assistance for flooding call the SES on 132 500 If you are in life threatening situation please call Triple Zero - 000 Please follow the VicEmergency instructions at all times.
Flood Emergency impact on Council Services

Greater Shepparton City Council would like to advise the community that the Council offices will be closed to the public from today, Monday 17 October until further notice.

The Customer Service Centre is closed to phone enquiries as all available Council resources are being diverted to flood management.

Council is working with Emergency Services to monitor and respond to the current flood impacts.

The following Council services/facilites are also closed:

Kerbside collection is impacted due to flooded streets and driver availability. We are unable to confirm when and where collections will recommence. Residents should place their kerbside bins on the kerb ready for collection if safe to do so Resource Recovery Centres / Cosgrove Landfill: All RRCs are closed for waste disposal due to localised road closures, access to the facilities and staff unable to leave their flood effected properties and areas Facilities may be operational later in the week Cosgrove Landfill is currently closed due to road closures and operational staff unavailability Children’s Services facilities (including Maternal Child Health, Playgroups, Daycare and Kindergarten.  The Resource Recovery Centres at Shepparton, Ardmona and Murchison.  Shepparton Saleyards Aquamoves Kerbside bin collection is paused until further notice Emergency Relief Centres

There are emergency relief centres that are open either side of the Shepparton-Mooroopna Causeway. Please register when you attend when you arrive. Visit our Flood: Respond page for advice on what to take with you. 

McIntosh Centre, Shepparton Showgrounds – pets, caravans, campervans, trailers and tents all accepted Deakin Reserve, Shepparton – no pets can be catered for. Tents allowed on the oval but no access for caravans and campervans or trailers. Ballantyne Centre, Tatura - pets, caravans, campervans, trailers and tents all accepted. Sand Bag Stations Shepparton Showgrounds — enter from Fryers Street extension, off Archer Street – pre-filled bags available Ardmona Resource Recovery Centre — 770 Turnbull Road, cnr Midland Highway & Turnbull Road. Bags and sand available but you need to fill your own

How to use sandbags - VICSES guide

Road Closures

Emergency Services are currently monitoring water levels and access to road ways. Please check our Road Closures post for key roads that have been closed due to flooding. 

Animal/Livestock Welfare

Those with livestock are encouraged to seek assistance from neighbours and friends with high ground in the first instance. The Shepparton Saleyards should be considered as a last resort due to limited capacity to hold livestock. More information on Council Animal Services. 

The Department of Environment, Land, Water and Planning’s Animal Welfare in Emergencies page provides a range of flood recovery advice and support on animal health and welfare.

Important Contacts

For further information on flood information and important contacts and resources please visit Council’s Flood Response web page. 

Travel

Please do not travel if you don’t need to. Victorians are encouraged to avoid unnecessary travel with hundreds of roads damaged or closed due to flooding. Areas of current concern are the Goulburn Valley, the Loddon Valley and regions around Echuca and Kerang, however all areas of the state have been impacted by the weather. All current road closures are listed at traffic.vicroads.vic.gov.au.

V/Line services, including trains, scheduled and replacement coaches are not operating on the Shepparton line.

Sightseeing and driving around flooded areas

Please do NOT drive into flooded streets to have a look around. We understand this is a unique situation, one which many people have not seen before, but for the people that live in flooded streets this is a devastating event.

Driving in flooded streets creates waves which make flooding worse. Many people can't access their own properties — be respectful and thoughtful.

Flood Levels

Goulburn River at Shepparton has peaked at 12.06 meters (at 11am), (1974 flood level: 12.09 meters).

Visit the Bureau of Meteorology website for latest Goulburn River flood levels. Other river heights are also available.

Keep informed

Council's ‘Flood: Respond’ Page Road Closures GBCMA: Flood Intelligence Portal BOM: Flood Warning - Goulburn River VICSES: Local Flood Guides VICSES: VicEmergency App VICSES: Info in other languages