Flood Information Update: 19 October 2022

Council is working with Emergency Services to monitor and respond to the current flood impacts. Flood Emergency impact on Council Services

Greater Shepparton City Council would like to advise the community that the Council offices will be closed to the public from Monday 17 October until further notice.

The Customer Service Centre is closed to phone enquiries as all available Council resources are being diverted to flood management.

Council is working with Emergency Services to monitor and respond to the current flood impacts.

The following Council services/facilites are also closed:

Kerbside collection is impacted due to flooded streets and driver availability. We are unable to confirm when and where collections will recommence. Residents should place their kerbside bins on the kerb ready for collection if safe to do so Resource Recovery Centres / Cosgrove Landfill: All RRCs are closed for waste disposal due to localised road closures, access to the facilities and staff unable to leave their flood effected properties and areas Facilities may be operational later in the week Cosgrove Landfill is currently closed due to road closures and operational staff unavailability Children’s Services facilities (including Maternal Child Health, Playgroups, Daycare and Kindergarten.  The Resource Recovery Centres at Shepparton, Ardmona and Murchison.  Shepparton Saleyards Aquamoves Kerbside bin collection is paused until further notice Emergency Relief Centres

There are emergency relief centres that are open either side of the Shepparton-Mooroopna Causeway. Please register when you attend when you arrive. Visit our Flood: Respond page for current relief centre locations and advice on what to take with you. 

Sandbag Stations

Sandbagging operations have temporarily closed at the Shepparton and Mooroopna locations as the sandbagging resources are urgently required to assist communities further north around Echuca, Tongala, and Kyabram. These resources will be returned as soon as it is possible.

There are sandbagging stations established either side of the Shepparton-Mooroopna Causeway. Visit our Flood: Respond page for locations and advice. 

How to use sandbags - VICSES guide

Road Closures

Emergency Services are currently monitoring water levels and access to road ways. Please check our Road Closures post for key roads that have been closed due to flooding. 

How You Can Help

The response from our community with offers for support and donations has been tremendous and gratefully appreciated. We want to connect your support with those that need it most.

Visit our How To Help page for more information. 

Animal/Livestock Welfare

Those with livestock are encouraged to seek assistance from neighbours and friends with high ground in the first instance. The Shepparton Saleyards should be considered as a last resort due to limited capacity to hold livestock. More information on Council Animal Services. 

The Department of Environment, Land, Water and Planning’s Animal Welfare in Emergencies page provides a range of flood recovery advice and support on animal health and welfare.

Important Contacts

For further information on flood information and important contacts and resources please visit Council’s Flood Response web page. 

Travel

Please do not travel if you don’t need to. Victorians are encouraged to avoid unnecessary travel with hundreds of roads damaged or closed due to flooding. Areas of current concern are the Goulburn Valley, the Loddon Valley and regions around Echuca and Kerang, however all areas of the state have been impacted by the weather. All current road closures are listed at traffic.vicroads.vic.gov.au.

V/Line services, including trains, scheduled and replacement coaches are not operating on the Shepparton line.

Sightseeing and driving around flooded areas

Please do NOT drive into flooded streets to have a look around. We understand this is a unique situation, one which many people have not seen before, but for the people that live in flooded streets this is a devastating event.

Driving in flooded streets creates waves which make flooding worse. Many people can't access their own properties — be respectful and thoughtful.

Flood Levels

Goulburn River at Shepparton peaked at 12.06 meters at 11am on Monday 17 October, (1974 flood level: 12.09 meters). As at 12.13pm on Tuesday 18 October, the level is at 11.77 meters.

Visit the Bureau of Meteorology website for latest Goulburn River flood levels. Other river heights are also available.

Keep informed

Council's ‘Flood: Respond’ Page Road Closures GBCMA: Flood Intelligence Portal BOM: Flood Warning - Goulburn River VICSES: Local Flood Guides VICSES: VicEmergency App VICSES: Info in other languages