Flooding and storms information

Check Vic Emergency - Finanical Support for the latest financial support information. This page will be updated as flood impacts emerge.

Emergency relief payments 

Emergency financial assistance is available for community members whose homes have been impacted by the current flood emergency in Victoria to help them to meet their relief needs.

If you think you may be eligible for an emergency relief payment, complete the online application form. We will assess your application and determine if you are eligible for a one-off payment.

ADVICE FOR USING THE FORM:

Do not add the middle initial of your name on the application form (in the driver license section) Please only fill in one form per household (add in your children / household members to the one form) When adding a Medicare number as a form of identity, only one Medicare number is needed. This is just to verify your identity. The officer that will process your payment will go through this with you and will ask for more information if it is needed.

If you are deemed eligible you will receive payment via direct deposit within three to five business days. If you need to receive payment via a physical card, (for example, if you don’t have an email address), you will need to complete a call back form.

Visit the DFFH Personal Hardship Assistance Program webpage for more information

Australian Government Disaster Recovery Payment

The Australian Government Disaster Recovery Payment (AGDRP) provides one-off financial assistance to eligible Australians adversely affected by the floods in Victoria.

The rate of AGDRP is $1000 per eligible adult and $400 per eligible child. Claims for this payment can be lodged with Services Australia  for a period up to 6 months.

AGDRP is available for people who have been seriously injured, have lost their homes or whose homes have been directly damaged, whose major assets have been directly damaged or are the immediate family members of a person who has died as a direct result of the floods.

You have until 19 April 2023 to lodge a claim for AGDRP.

Disaster Recovery Allowance

The Disaster Recovery Allowance (DRA) provides income support payments to employees, primary producers and sole traders who can demonstrate they have experienced a loss of income as a direct result of the floods in Victoria.

DRA provides fortnightly payments for up to 13 weeks up to the applicable rate of JobSeeker Payment or Youth Allowance, depending on the person's circumstances.

For more information go to: Disaster Assist - Australian Government

Agriculture Victoria support for flood-affected farmers

Farmers who have been impacted by floods and require assistance or have urgent animal welfare needs, please contact the VicEmergency Hotline on 1800 226 226.

A support package is available from Agriculture Victoria for flood-affected farmers:

Replacement passports The Department of Foreign Affairs and Trade will replace passports that have been lost or damaged in declared natural disasters free of charge, visit the Department of Foreign Affairs and Trade website.