Flood Information Update: 25 October 2022

Council is working with Emergency Services to monitor and respond to the current flood impacts.

Council's ‘Flood: Recover’ Page

Flood emergency impact on Council services

Greater Shepparton City Council would like to advise the community that our Customer Service Centre in Welsford Street, Shepparton, is now open Monday to Friday between 9am and 4pm.

The Customer Service Call Centre is also open for phone enquiries from 8:15am to 5pm, Monday to Friday.

The following Council services/facilities are currently closed:

Shepparton Saleyards: Closed Aquamoves: Closed Animal Management Services: Council staff are currently providing a business-hours only service. After-hours requests will be Animal Shelter: Closed to the public except by appointment. Call (03) 5832 9700 Monday to Friday, 8:15am to 5pm. Children’s Services facilities: (including Maternal Child Health, Playgroups, Daycare and Kindergarten. Maternal Child Health services will resume face-to-face from this morning (Monday 24 October) onwards. All other Children's Services facilities: Closed

Council-owned buildings must complete an insurance assessment before they can be used by community/user groups. We anticipate this will be done early next week. It is important that no one enter the facilities until they have been inspected for electrical and building safety (including confirming presence of asbestos). Council's Building Maintenance team will organise this, and notify user groups once safe to enter the property.

Rubbish collection / disposal / clean-up

Please visit our Rubbish Disposal Update page for updated details about Council's rubbish/waste disposal service, including Council's limited kerbside household flood waste collection from nature strips, kerbside bin collection, Resource Recovery Centre opening times, and the Cosgrove Landfill.

Food Relief

Need help recovering from the floods? Whether you need food or some manual labour to help move rubbish, let us point you in the right direction for flood recovery assistance and get you back on your feet.

Food Relief

Travel / Public transport

Please do not travel if you don’t need to. Victorians are encouraged to avoid unnecessary travel with hundreds of roads damaged or closed due to flooding. All major road closures are listed at traffic.vicroads.vic.gov.au.

View Shepparton-Mooroopna local bus route and timetable View V-Line timetables

Balfours Airport Direct has resumed their airport shuttle service from Mooroopna/Shepparton, Murchison East, Nagambie, Seymour to Melbourne (Tullamarine) Airport twice a day, 7 days a week.

Road closures

Council is currently monitoring water levels and access to road ways. Please check our Road Closures post for key roads that have been closed due to flooding.

Road Closures

How you can help

The response from our community with offers for support and donations has been tremendous and gratefully appreciated. We want to connect your support with those that need it most.

How to Help

Important contacts

For further information on flood information and important contacts and resources please visit Council’s Flood: Recover web page.

Flood Recovery Contacts

Flood levels

Visit the Bureau of Meteorology website for latest Goulburn River flood levels. Other river heights are also available.

For more info