Upcoming water meter reads, Isaac Region

Isaac Regional Council’s water meter readers will begin water meter readings at properties across the Isaac region to measure the water consumption for upcoming water notices.

To help ensure the charges are accurate, efficient, and reliable, the water meter reads will take place across Isaac between:

Monday, 19 December 2022 to Friday, 13 January 2023 6am to 6pm Excluding public holidays and weekends Weather Permitting

This is in preparation for water notices to be issued for water usage during July 2022 to December 2022. Water notices are expected to be sent to ratepayers in February 2023.

Ratepayers to ensure that their water meters are clear from obstruction to allow access as per the Meter Reading and Billing Policy, see water-meter-reading-and-billing-policy (isaac.qld.gov.au)

All meter-reading contractors will carry official Council identification. Authorisation to undertake the water meter reads is under Section 37 of the Water Supply (Safety and Reliability) Act 2008.

As part of Council’s response to COVID-19 and in the interests of public safety, residents are requested not to approach meter readers while they are attending their premises.

Council encourages the use of MiWater, a website where residents can sign up to receive water consumption information. Residents can set email and SMS alerts and be notified of water leaks and high consumption within days of occurrence, see isaac.qld.gov.au/miwater for more details.

For other comprehensive information on different property types, localities and associated water charges, or to read Council’s Revenue Statement, visit isaac.qld.gov.au/water-charges

If you require further information please contact Council’s Customer Service Centre available 24 hours a day, 7 days a week on 1300 ISAACS (1300 472 227).

JEFF STEWART-HARRIS PSM Chief Executive Officer

Published: 15th December 2022