Cybersecurity incident - Update #3

Isaac Regional Council is one of several organisations nationally, where cybersecurity incident investigations are ongoing.

Council continues to work with independent specialist cybersecurity experts to isolate and analyse critical data to find the infected source.

It is unknown at this stage what information has been accessed following Council’s swift action in locking down systems once the discovery was made over the weekend.

CEO Jeff Stewart-Harris PSM said an initial cyber incident recovery plan has been developed and is aligned with Council’s business continuity arrangements.

“This plan will guide us in making sure our statutory and legal obligations as a local government organisation are met,” Mr Stewart-Harris said.

“This event may have disrupted parts of our business, but we are doing what we can to fulfil customer and community needs.”

Mr Stewart-Harris said he would like to thank employees, community members and stakeholders who have been incredibly patient during this challenging time.

“The reality is that no matter how we try to improve the resilience of our critical infrastructure against sophisticated cyber incidents, it can still happen,” Mr Stewart Harris said.

“We share the exact same concerns as our customers and employees, but at this stage we still do not know what information has been accessed.

“We need to wait until the investigation is complete to verify this.

“Safeguarding customer and employee information is highly important to us. This incident has shown us that any organisation can be subject to cyber incidents.”

For previous updates visit >>> https://www.isaac.qld.gov.au/cybersecurity-incident 

Jeff-Stewart Harris PSM Chief Executive Officer

Published: 5th April 2023