400 people to be randomly targeted in Council’s community survey

Published on 20 April 2023

From next week 400 Byron Shire residents will be contacted by an independent research company and asked to provide feedback on their satisfaction with Council’s work and services.

The 2023 community survey will be conducted by Micromex Research with the aim being to get feedback on a wide range of issues so Council can see what’s working and where we need to improve.

The survey is normally done every two years but was postponed in 2022 because of the floods.

“This is a very important piece of work for Council because it is random and views canvassed are representative of our community meaning the group of people surveyed will broadly match residents across the Shire by age, gender and location” General Manager, Mark Arnold, said.

“Participation is anonymous, and the data collected will be used in a wide range of ways,” he said.

“It will tell us how satisfied people are with Council, the work we do and the services we provide, and this information will be used as a benchmark for improvement.

“The data will also tell us what is important to the community – for example findings the last survey showed the highest priorities were local roads, housing availability and affordability and planning for the future.

“We used that information to successfully lobby the NSW Government for increased funding for road improvements and some State Government investment in housing in the Shire,” Mr Arnold said.

The team from Micromex Research will be contacting people randomly to do the 15-minute survey and Council thanks everyone who participates.

They will not be collecting personal details and the survey will be anonymous.

Information about the 2023 Community Survey is on Council’s website.

For media enquiries contact Council’s Media and Communications team on 02 6626 7320.