Rates due 10 May - pay now before rates discount ends

Isaac Regional Council would like to remind residents there is two weeks left to take advantage of the rates discount period.

Ratepayers who make prompt payment on or before Wednesday, 10 May 2023 will receive a 10 per cent discount on general rates.

Some financial institutions take up to three days to process electronic payments. Please check with financial institution to ensure your payment is received by Council in time to secure discount.

Ratepayers who have encountered delays with the postal service in their area can register their email address with Council for an additional rates notice to be issued electronically.

If you have not received your rates notice, please contact Council.

From Thursday, 11 May 2023, unpaid rates incur 8.17 per cent interest per annum, compounded daily.

Family budgets are already strained and the Council team has worked hard to ensure we keep the rates increase below 3 per cent for this financial year.

The total average residential rates has gone up by less than $1.90 a week for most residents compared to the prior year.

If you require further information, please contact Council’s Customer Service Centre on (07) 2104 5417. This number is in use at the moment as Council continues to work with cyber security experts through an incident that has affected our 1300 ISAACS phone system.

Jeff Stewart-Harris PSM Chief Executive Officer

Published: 27th April 2023