Rates notices sent out to property owners

Published on 08 September 2023

Corangamite Shire ratepayers should have received their 2023-2024 rates notices.

An increasing number of residents choose to get their notice electronically and will receive it by email. The option of traditional mail remains available.

Director Corporate and Community Services David Harrington said Council had adopted the rate cap of 3.5 per cent set by the Victorian Government.

“This means total rates revenue will increase by that amount,” Mr Harrington said.

“Individual property rate charges may be higher or lower than the rate cap depending on valuation movements.

“Valuations are determined annually by the Valuer General Victoria.

“The key factor in determining the change in rates each ratepayer pays is how their property value has moved compared to the average of other properties in the municipality.

“This year, about 60 per cent of rateable properties in Corangamite Shire will have a rate increase lower than 3.5 per cent rate.”

Rates across all properties will contribute $24.7 million to Council’s 2023-2024 budget.

Ratepayers have the option of paying their rates as a lump sum by 15 February 2024, or by quarterly instalments. The first instalment is due by 30 September 2023.  

In addition, Council is this year introducing payment via Flexipay.

This includes self-managed direct debits where ratepayers can pay the lump sum or instalment amount as a one-off payment, or by regular direct debits which can be weekly, fortnightly, or monthly.

Ratepayers needing a different payment arrangement can apply and manage payments at corangamite-pay.enotices.com.au.

Pensioners are again eligible for a rate concession.

Ratepayers having difficulties paying their rates are encouraged to contact the Rates office to discuss available options.

Mr Harrington said property owners suffering financial hardship should be aware of the hardship policy which may apply to their circumstances.

“The policy provides them with a clear and transparent understanding of the options and assistance that are available,” he said.

“Eligible applicants will be able to access deferred payment options and interest waivers on debts due.

The policy applies to all amounts owed to Council for rates, service charges, municipal charge and fire services levy, as well as non-rate debts including animal registrations, permits, fees and user charges.

Ratepayers can opt to receive their rates notice electronically by signing up at corangamite.enotices.com.au - simply provide your email and the reference number on your rates notice.  Alternatively, ratepayers can contact the Customer Service team.

“If you have a specific question about your rates notice, call the Customer Service team on 5593 7100 or drop into the Civic Centre at 181 Manifold Street, Camperdown,” Mr Harrington said.

For more information about rates, go to www.corangamite.vic.gov.au/rates