CUSTOMER SUPPORT AND ADMINISTRATION OFFICER (CASUAL)

The Central Coast Council is seeking to appoint a Customer Support and Administration Officer in the Corporate Services area.

This position will be responsible for providing a high level of customer support to the public, the Council and its Departments by:

Ensuring a positive professional image is always provided, to internal and external customers. Applying documented processes and procedures to deliver consistent standards of high-quality service. Having an excellent overall knowledge of the organisation, including key personnel, services provided and current community events and activities.

Essential:

Previous experience in a customer support or general administration role and strong phone and verbal communication skills along with active listening.

Salary and conditions:

Casual position. Central Coast Council’s Enterprise Agreement – Administrative/Clerical Level 2.1 – 2.4 ($34.01 – $36.67 per hour).

The Position Description and Application Form are available to download below:

Position Description Application Form

Applications must be on the prescribed form, indicate the position you are applying for, and address the Selection Criteria in the Position Description.

Please email all applications to [email protected] before 12 noon on Wednesday, 6 December 2023. For any enquiries, phone (03) 6429 8956.