Council services over Christmas and New Year

Council’s Customer Service phone and email service will also be closed during this time. For urgent matters, residents can phone (03) 5832 9700 and follow the prompts.

Council’s Customer Service Counter will reopen on Tuesday 2 January at 9am, with opening hours remaining 9am to 4pm Monday to Friday.

Residents are reminded that their bin collection days will change over the Christmas and New Year period. Details in the table below.

Normal collection day

Changed collection day

Mon 25 December 2023 (NO COLLECTION)

Tue 26 December 2023

Tue 26 December 2023

Wed 27 December 2023

Wed 27 December 2023

Thu 28 December 2023

Thu 28 December 2023

Fri 29 December 2023

Fri 29 December 2023

Sat 30 December 2023

Mon 1 January 2024 (NO COLLECTION)

Tue 2 January 2024

Tue 2 January 2024

Wed 3 January 2024

Wed 3 January 2024

Thu 4 January 2024

Thu 4 January 2024

Fri January 2024

Fri 5 January 2024

Sat 6 January 2024

Riverlinks

Riverlinks Venues, including the Box Office, will close to the public over the Christmas and New Year break from 3.00pm on Friday 22 December 2023 and reopen at 10.00am on Tuesday 2 January 2024. Ticket sales are still available online during the closure period via riverlinksvenues.com.au

Greater Shepparton Visitor Centre

Open 9.00am to 5.00pm, seven days a week. Closed only on Christmas Day.

Shepparton Sports Stadium

The Shepparton Sports Stadium will be closed from 5pm on Friday 22 December 2023 and will reopen for casual use at 9am on Tuesday 2 January 2024.

Regular Stadium programming will resume on Monday 15 January 2024. If you have any queries, please contact Stadium Customer Service on (03) 5832 9480.

 

KidsTown

The KidsTown Playground is open for all of the school holidays from dawn to dusk.

KidsTown Dig In Cafe will be closed on 25 and 26 December 2023 (Christmas Day and Boxing Day), as well as 1 January 2024 (New Year's Day). On all other days normal Dig In Café operating hours will apply, 10am to 3pm seven days a week.

Aquamoves

Aquamoves will be closed on Christmas Day (Monday 25 December). All other days are as follows:

Sunday 24 December 2023

Christmas Eve

Open 8.30am - 4.00pm

Monday 25 December 2022

Christmas Day

CLOSED

Tuesday 26 December 2022

Boxing Day

Open 8.30am - 7.00pm

Wednesday 27 December 2022

Normal Trading Hours

Open 6.00am - 8.00pm

Thursday 28 December 2022

Normal Trading Hours

Open 6.00am - 8.00pm

Friday 29 December 2022

Normal Trading Hours

Open 6.00am - 8.00pm

Saturday 30 December 2022

Normal Trading Hours

Open 7.00am - 7.00pm

Sunday 31 December 2022

New Year’s Eve

Open 8.30am - 4.00pm

Monday 1 January 2023

New Year’s Day

Open 12noon - 7.00pm

Outdoor Pools – Mooroopna, Tatura and Merrigum

The Mooroopna, Tatura and Merrigum Outdoor Pools will operate as per the table below.

 

Pre School Holidays

School Holidays

Post School Holidays

Mooroopna

1.00pm – 7.00pm (Monday – Sunday)

1.00pm – 7.00pm (Monday – Sunday)

Except:

???? Christmas Eve: 1pm-5pm

???? Christmas Day: CLOSED

???? New Year's Eve: 1pm-5pm

3.00pm – 7.00pm (Monday – Friday)

1.00pm – 7.00pm (Saturday – Sunday)

Tatura

6.30am – 8.30am (Tuesday, Thursday, Saturday)

1.00pm – 7.00pm (Monday – Sunday)

6.30am – 8.30am (Tuesday, Thursday, Saturday)

1.00pm – 7.00pm (Monday – Sunday)

Except: ???? Christmas Eve: 1pm-5pm ???? Christmas Day: CLOSED ???? December 26-30: 1pm-7pm ???? New Year's Eve: 1pm-5pm

6.30am – 8.30am (Tuesday, Thursday, Saturday)

3.00pm – 7.00pm (Monday – Friday)

Merrigum

3.30pm – 7.00pm (Monday – Friday)

1.00pm – 7.00pm (Saturday – Sunday)

1.00pm – 7.00pm (Monday – Sunday)

Except:

???? Christmas Eve: 1pm-5pm

???? Christmas Day: CLOSED

???? New Year's Eve: 1pm-5pm

3.30pm – 7.00pm (Monday – Friday)

1.00pm – 7.00pm (Saturday - Sunday)

Please note – If the temperature is forecast to be 24 degrees or below, the outdoor pools will be closed. When the temperature is forecast to be 38 degrees and above, the pool opening hours will be extended. The above hours are subject to change.

For rural outdoor pool enquiries and bookings, phone Council’s Seasonal Outdoor Pools Coordinator on (03) 5832 9700.

Activities in the Park

Activities in the Park’s final activity for 2023 will be on Tuesday 23 December, with the program returning on Friday 5 January 2024. Get excited and visit the Get Mooving website for more information getmoovingshepparton.com.au

Resource Recovery Centres (RRC) / Landfill

Shepparton RRC

Usual hours: Monday to Saturday 8am-4.15pm, Sunday/Public Holiday: 9am-4.15pm Christmas Eve: 9am-2.45pm CLOSED: Christmas Day, Boxing Day, New Year’s Day

Ardmona RRC

Usual hours: Tuesday, Thursday, Saturday 8am-4.15pm, Sunday/Public Holiday: 9am-4.15pm Christmas Eve: 9am-2.45pm CLOSED: Christmas Day, Boxing Day, New Year’s Day

Murchison RRC

Usual hours: Wednesday and Sunday afternoons 1pm-3.45pm Christmas Eve: 1pm-2.45pm CLOSED: Christmas Day, Boxing Day, New Year’s Day

Cosgrove Landfill

Usual hours: Monday to Friday 8am-3pm, Saturday 9am-11am CLOSED: Christmas Day and New Year’s Day

After Hours Animal Management Service

Council offers an emergency after-hours ranger service which operates during the Christmas closure from 3pm on Friday 22 December 2023 to 9am on Tuesday 2 January 2024, to deal with animal management emergencies, including:

livestock on Council-controlled roads; stray dogs; dog attacks; injured or sick animals; and other situations deemed by an authorised officer to be an emergency.

To report an animal emergency, please contact Council on (03) 5832 9700 and press 1.

Non-emergency situations such as reports of uncontained dogs, barking dogs and wandering cats will not be attended to by our after-hours service. Please report non emergencies by calling (03) 5832 9700 when the Council office reopens on Tuesday 2 January 2024.

Shepparton Animal Shelter

The Shepparton Animal Shelter will close at midday on Friday 22 December 2023 and reopen at 10am Tuesday 2 January 2024. Shelter staff will continue to care for all animals at the shelter during this period.

For any Shelter enquiries during this time, please call the After Hours service on (03) 5832 9700. If you have lost your animal or believe your animal may be at the Animal Shelter, please leave your details with the After Hours service.

If your animal is at the Animal Shelter and is microchipped, a Ranger will contact you between Wednesday 27 December and Friday 29 December 2023 to arrange an appointment for collection.

Long Day Care/Kindergarten/Pre-Kindergarten/Family Day Care/Occasional Care

Our Long Day Care and Family Day Care services will be closed from 1pm on Friday 22 December 2023 and will reopen Monday 8 January 2024, with children attending from Tuesday 9 January 2024.

Kindergartens and Occasional Care will close from Tuesday 19 December 2023 and reopen from Monday 29 January 2024. Please contact individual services for session close and start dates.

For enquires please contact Council’s Early Years department on (03) 5832 9700.

 

 

Maternal and Child Health Service

All centres will be closed from 3pm on Friday 22 December 2023. From Wednesday 27 December 2023 until Friday 12 January 2024, a reduced service to cater for new babies (newborn, two week, four week and eight week KAS visits only) will be available at:

Balaclava Road MCH Centre, 205 Balaclava Road, Shepparton Riverside Plaza MCH Centre, Shop 21C 8025 GV Highway, Shepparton Mooroopna Children and Families Centre (Mooroopna Primary School), enter via Park Street, Mooroopna

For all enquiries please call (03) 5832 9312 between 9.00am and 4.00pm.

Normal services resume on Monday 15 January 2024.

You may also contact the 24-hour Maternal and Child Health Line on 132 229.

Greater Shepparton Business Centre

The Greater Shepparton Business Centre will close at 3pm on Friday 22 December 2023 and reopen at 8.15am on Tuesday 2 January 2024.

Goulburn Valley Libraries

Goulburn Valley Libraries Branch Libraries and Administration Centre will close at usual closing times on Saturday 23 December 2023. The Administration Centre will close at 5pm on Friday 22 December 2023.

Goulburn Valley Libraries, including the Mobile Library, will be closed from Sunday 24 to Tuesday 26 December 2023 inclusive, and Monday 1 January 2024. Our libraries, including the Mobile Library, will operate according to our usual opening hours on all other days.

 

For further information visit Council’s website greatershepparton.com.au/xmas-hours or phone (03) 5832 9700.