Hard line on dumped trolleys

Wyndham City is working with retailers to keep our streets free of dumped trolleys, as outlined in the updated Local Law.

Council adopted the Community Amenity Local Law 2023 in August, which included strengthened enforcement in relation to abandoned shopping trolleys.

The change aims to ensure retailers take more responsibility to prevent trolleys being taken off site and abandoned in streets and open spaces.

Wyndham City has taken initial enforcement action against two major retailers operating in Wyndham who were in breach of the new Local Law.

Retailers can be issued with a $386 infringement for each trolley that is not collected after being reported after three days.

Wyndham City’s Community Safety portfolio holder, Cr Susan McIntyre, said she hoped major retailers would respond quickly to notification of breaches.

“There are some retailers that are using the Trolley Tracker or similar apps to monitor the movement of trolleys off their premises and when notified by Wyndham City that trolleys have been abandoned, they are using the app to return them to shopping centres,” she said.

“Two warnings were issued this week to retailers who have not picked up their trolleys for more than three days after reporting - these trolleys have been found at some distance from the vicinity of the retailers.”

“Since August we’ve written to all major retailers operating in the municipality and spoken to all store managers across Wyndham to advise of the updated local law and the consequences.”

“We’re encouraging retailers to take more responsibility, but ultimately the problem is caused by shoppers who do not return trolleys. We want to see everyone do the right thing and return their trolleys when they have finished shopping.”

Residents are encouraged to report abandoned trolleys to retailers. If the trolleys aren’t collected by retailers within three business days, they can then be reported to Council.

To report trolleys owned by:

Contact: www.coles.com.au/help/abandoned-trolley or call 1800 876 553 

To report trolleys owned by:

Contact: https://trolleytracker.com.au/ or call 1800 641 497

Report Aldi trolleys at https://help.aldi.com.au/s/abandoned-trolley-or-catalog