Recent figures have shown a record number of users taking advantage of Toowoomba Regional Council’s online real estate portal.
The portal is available 24 hours a day 7 days a week and allows real estate agents and solicitors to look up the cost of rates and charges and other property information on any property across the region using the lot on plan for that particular property.
TRC’s General Manager Finance and Business Strategy Ann-Marie Johnson said in recent months almost 1000 hits to the portal were being recorded each month.
“Council first launched this portal in March 2021 and we have consistently seen increases to its use to the point where in November last year there were 977 hits on the portal.
“This is freeing up Council’s customer service resourcing and allows real estate agents and solicitors to access this property information without the need for making contact with Council which is a great win-win.
“The portal allows users to search using lot on plan details with information provided such as property location, property description (lot on plan), half-yearly rates and charges including water charges, outstanding balance, current water meter readings, land area and land valuation,” Ms Johnson said.
“Council also offers a service whereby our rates team would be happy to assist real estate agents and solicitors with some basic training in how to use the system and I would encourage any business looking for assistance to get in touch on 131 872.”
The portal is free to use and accessible here - www.tr.qld.gov.au/realestateportal