Launch of MyWater Customer Portal as Smart Water Meter Installation Nears Completion in Capella

Posted on June 14, 2024

Central Highlands Regional Council is excited to announce the upcoming launch of MyWater, an online customer portal designed for properties and water customers who have recently had smart water devices installed in Capella.

The MyWater portal will provide property owners and residents with the ability to monitor their water usage in real-time and set alarms for potential water leaks and high consumption levels.

The online portal will allow you to view your water usage and set alarms for water leaks and high consumption. This will help reduce water bills, as leaks can be quickly identified and fixed saving water and money.

Residents of Capella have either received new integrated smart water meters or had add-on devices attached to their existing meters if the meters were not nearing the end of their lifecycle.

More details to sign up for the MyWater portal will be released soon.

To assist residents in understanding and using the MyWater portal, Council will be hosting drop-in information sessions at the Cultural Centre in Capella:

Session 1: Tuesday 18 June, 1.00 to 3.00 pm Session 2: Tuesday 18 June, 5.00 to 7.00 pm Session 3: Wednesday 19 June, 9.00 am to 11.00 am

Those attending are encouraged to bring a copy of their latest council rates notice to ensure they can register for the portal.

General Manager Infrastructure and Utilities, Jason Hoolihan, commented on the project,

‘The installation of smart water meters and MyWater portal will not only help residents monitor their water usage in real-time but also support our efforts to manage water resources more sustainably,’

‘We encourage all residents to attend the upcoming information sessions to learn how to make the most of the MyWater portal. It’s an excellent opportunity to get hands-on guidance and ensure everyone can benefit from this new technology.’ He said.

For any enquiries, please contact Council at 1300 242 686.