Published on Friday, 9 August 2024 at 10:59:43 AM
12/8 2:00 PM
All Town phone services are now operating as normal.
We thank those affected for their patience.
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12/8 10:41AM
Following electrical works on the weekend, the Town is experiencing some issues with phone calls such as calls dropping, poor audio quality and other issues.
Staff are working to rectify these issues. Town phone numbers may not be available while these works are conducted.
Please monitor this news post for the latest information.
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9/8 12:15PM
Please be advised that all incoming phone services are now restored and our teams are available on all Town phone numbers.
We apologise for any inconvenience caused.
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9/8 9:30AM
Please be advised that the Town is experiencing a widespread service outage affecting incoming phone calls across the following sites and services:
Customer Service Centre Administration Centre Library Depot RangersThe following sites and services are unaffected:
Wind in the Willows Bassendean Wind in the Willows Ashfield Volunteers ServicesWe are currently working with our service providers to remediate and will provide updates as the situation evolves.
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