Upcoming 3G network shutdown

Did you know that the 3G network is shutting down from 28 October 2024?

Telstra and Optus have announced an extension to the closure of their 3G networks to conduct a public safety awareness campaign so all Australians know what action they need to take ahead of the shutdown.

It is important to note that if your device is currently reliant on 3G for emergency calls, you won’t be able to call Triple Zero (000) after 28 October 2024.

For Telstra customers:

To find out if your mobile phone is impacted SMS 3 to 3498

For more information visit https://www.telstra.com.au/sup…/mobiles-devices/3g-closure

For Optus customers:

To find out if your mobile phone is impacted SMS 3 to 3498

For more information visit https://www.optus.com.au/…/mobiles…/important-changes-3g

Call Optus on 1300 219 070

It is critical to check your devices are compatible with the 4G network, particularly to ensure they are still able to call emergency services.

It is also important for users of connected devices like medical monitors, IoT sensors, EFTPOS and antennas to check whether they rely on the 3G network by contacting the manufacturer or supplier.

While there is more time for Tasmanians to make the transition, we urge everyone to not delay and take action today.