Services over Christmas and the New Year 2024-25

Last updated on 09 December 2024

Council wishes you a safe and happy holiday season and a prosperous New Year. 

This page details particular service changes for Council-run services over the upcoming holiday period.

Customer service centres

Council’s customer service centres in Gisborne, Kyneton, Romsey and Woodend will be closed from 2pm on Tuesday 24 December 2024. 

For enquiries during this time, call (03) 5422 0333. 

All offices will reopen on Thursday 2 January 2025 at the following times: 

Gisborne: 8:30am  Kyneton: 8:30am Romsey: 9:30am  Woodend: 12pm  Bin collections 

Bins will not be collected on Wednesday 25 December 2024. If your collection day falls on 25 December, your bins will be collected Thursday 26 December.  

If your collection day falls on Thursday 26 December 2024 or Friday 27 December 2024, please put your bins out as usual. There may be a slight delay in collecting the bins (up to 24 hours) but please put them on your kerb when you normally would and leave them out until collected.  

All bins will be collected by 6pm Saturday 28 December 2024. If your bin has not been collected after this time, please call our customer service team on (03) 5422 0333.

Other service changes

Below is a list of other changes to our standard operating hours for our public-facing services between Tuesday 24 December 2024 and Wednesday 1 January 2025.

We encourage you to double-check the respective service pages via the links below for specific information about a service's standard operating hours - some services, such as resource recovery facilities, have different standard operating hours depending on the location (or in relation to Total Fire Ban Days).

Romsey Resource Recovery Facility will close early at 1pm (open 10am-1pm) on Tue 24 Dec, to allow for a site clean.

All facilities will be closed on:

Wed 25 Dec Thu 26 Dec Wed 1 Jan

Closed on:

Fri 27 Dec Sat 28 Dec Sun 29 Dec

All libraries will be closed on:

Wed 25 Dec Thu 26 Dec Wed 1 Jan
Tue 24 Dec – close at 4pm Wed 25 Dec - closed Thu 26 Dec – 1pm-6pm Fri 27 Dec – normal hours Sat 28 Dec – normal hours Sun 29 Dec – normal hours Mon 30 Dec – normal hours Tue 31 Dec – close at 4pm Wed 1 Jan – 1pm-6pm

KTSAC FOB access available (fitness centre and stadium).

Tue 24 Dec - 8:30am-12:30pm Wed 25 Dec - unstaffed Thu 26 Dec – unstaffed Fri 27 Dec – 8:30am-12:30pm Sat 28 Dec – 8:30am-12pm Sun 29 Dec – unstaffed Mon 30 Dec – 8:30am-12:30pm/3:30pm-7:30pm Tue 31 Dec – 8:30am-12:30pm Wed 1 Jan – unstaffed

FOB access available during unstaffed hours.

Tue 24 Dec – close at 6pm Wed 25 Dec - closed Thu 26 Dec – 12pm-6pm Fri 27 Dec – normal hours Sat 28 Dec – normal hours Sun 29 Dec – normal hours Mon 30 Dec – normal hours Tue 31 Dec – close at 6pm Wed 1 Jan – 12pm-6pm

Pool openings subject to daily forecasts.

All centres closed on:

Wed 25 Dec Thu 26 Dec Fri 27 Dec Wed1 Jan

Mon 30 Dec: BFSS, Kyneton & Romsey open

Tue 31 Dec: Gisborne, Kyneton & Romsey open

Resume business as usual on Thu 2 Jan.

The below leisure facilities will be unstaffed from

Sat 21 Dec – Mon 6 Jan

Gisborne Stadium Macedon Community Centre Macedon Ranges Sports Precinct Riddells Creek Leisure Centre Romsey Recreation Centre Woodend Buffalo Sports Stadium

Casual member FOB access active during closure period.