Cairns Regional Council advises that consumers in the Bartle Frere Scheme (including Woopen Creek) should continue to boil drinking water until further notice.
Councl is working to identify and rectify leaks that have impacted its ability to adequately restore storage levels at the reservoir.
We thank customers for their patience and apologise for any inconvenience.
Customers should bring water to a boil by heating the water until a continuous and rapid stream of air-bubbles is produced from the bottom of a pan or kettle. Kettles with automatic cut-off switches are suitable. Variable temperature kettles should be set to boil.
After heating, water must be allowed to cool before using it, and be stored in a clean, closed container for later use. Care should be taken to avoid scalding injuries.
Customers should boil all water used for:
DrinkingBrushing teethWashing and preparing food or beveragesPreparing baby formulaMaking iceUnboiled water can be used for:
Showering and bathing (avoid swallowing water). As a precaution babies and toddlers should be sponge bathed to prevent them swallowing waterWashing dishes by hand or in a dishwasher, providing dishes are air-dried before being used after washingWashing clothesTo check if you are in the affected area and need to boil your water during this period, please visit CRC Online Mapping™ . Please note: This is a map of water supply schemes, not a map of drinking water services.
Cairns Regional Council will provide updates as they become available.