Business Sector Advice - Novel Coronavirus (COVID-19)

 Statement from CEO Dale Dickson:“The City has today announced a raft of measures designed to provide immediate financial support for local business affected by the Novel coronavirus (COVID-19) pandemic.The measures complement the significant packages being offered by the Queensland and Australian Governments during this critical time.Work has also commenced on various future industry specific stimulus measures, to be considered and decided after Saturday’s council elections.”The following measures are designed to provide immediate financial support for local businesses currently in survival mode with reduced revenue and significant cash flow difficulties. Fees and charges:Changes will take effect immediately and will apply until 30 June 2020, as a minimum.Waiving roadside dining fees for the period 1 February to 30 June 2020.With restaurants closed there will be no further fees until 30 June 2020. Waiving development application fees relating directly to the COVID-19 emergency until 30 June 2020.For example an existing restaurant converting to a takeaway service. Waiving film application fees until 30 June 2020. Waiving rents for businesses with commercial leases on City premises from 1 March until 30 June. Waiving fees to commercial vessels from 1 February until 30 June. Waiving fees for any bookings of a Council facility, venue or park between 1 February and 30 June that has to cancel due to COVID-19.All refund policies are being relaxed to accommodate full refunds.Rates, water charges, waste water charges and waste charges:Changes will take effect immediately and will apply until 30 June 2020, as a minimum.Waiving of all interest payments for businesses that enter affordable repayment agreements for water charges, waste water charges, waste charges and rates.Eligibility now applies to all business property owners and approval can be provided over the phone. All new debt recovery action for overdue water charges, waste water charges, waste charges and rates will be suspended for businesses who enter an approved payment arrangement.This excludes pre-existing debt incurred prior to the pandemic. Interest charged on unpaid water charges, waste water charges, waste charges and rates will be zero per cent (0%) for businesses that enter into an approved repayment arrangement.Businesses without approved arrangements for repaying overdue water charges, waste water charges, waste charges and rates will have their penalty interest rate cut from 9.83 per cent to 3 per cent. Expanding the city’s WI-FI network:A free Wi-Fi service will be provided to business customers within Southport, Surfers Paradise, Chevron Renaissance, Broadbeach, Miami and Coolangatta; providing access to 4GB of data, at speeds close to 30Mbs, via a secure network connection.Payments to suppliers:The City is making payment times to current suppliers faster.We have allocated additional staff and are making daily payment runs so businesses are paid more quickly. In addition to the above immediate business assistance measures, the City will be considering a broad based industry specific stimulus package at a later date.Stimulus measures will possibly include the following:accelerated capital works programrevised purchasing policy to benefit local businessesfast track a joint venture to deliver high speed internet services to businessesfurther assistance for specific industries including entertainment, dining, film, tourism, education, health and medical researchTo access these business support measures:Website: cityofgoldcoast.com.au/businesssupportEmail: [email protected]: 1300 GOLD COAST (1300 465 326) or 07 5582 8211Feature video: Not featuredHomepage featured: 
City of Gold Coast Media releases
24 Mar 2020
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Services Australia information

Currumbin is a Yugambeh language word meaning 'quicksand', 'kangaroo' and the 'place of tall trees'.
City of Gold Coast Media releases
23 Mar 2020
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Community Recovery Hotline

 If you have no other means of getting food or essential items, you can call the Community Recovery Hotline 1800 173 349.The hotline has been activated by the Queensland Government to assist peop…
City of Gold Coast Media releases
23 Mar 2020
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Temporary changes to City of Gold Coast services

The City of Gold Coast has today made the decision to temporarily halt some services to help slow the spread of COVID-19 both within our workforce and the wider community.Public libraries, aquatic cen…
City of Gold Coast Media releases
23 Mar 2020
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City of Gold Coast venue closures

City Fitness Centres and Indoor Sporting Centres will be closed from noon today (Monday 23 March) until further notice in line with the Prime Minister's announcement last night.The City continues to r…
City of Gold Coast Media releases
22 Mar 2020
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Statement from CEO Dale Dickson - Business support

I am currently working on a suite of measures to assist Gold Coast businesses and will be announcing these no later than Tuesday next week.Even though we are in caretaker mode, I’ll be taking some dec…
City of Gold Coast Media releases
20 Mar 2020
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City of Gold Coast update - Novel Coronavirus (COVID-19) from CEO Dale Dickson

The health and wellbeing of the Gold Coast community, our customers and City employees is our first priority.  The City is receiving advice from the Federal Government and Queensland Health …
City of Gold Coast Media releases
18 Mar 2020
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City of Gold Coast update - Covid-19 from CEO Dale Dickson

City of Gold Coast update - Covid-19 from CEO Dale Dickson

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City of Gold Coast Media releases
18 Mar 2020
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Coronavirus (COVID-19)

Keep up-to-date with information relating to road closures, service information, weather warnings and flood alerts.
City of Gold Coast Media releases
17 Mar 2020
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