Targeted improvements designed to enhance TRC customer experience

Targeted improvements designed to enhance TRC customer experience

“These updates have been made possible by making targeted improvements to our existing ICT systems to better display information that is already available on Council’s website,” Cr O’Shea said. “Technology is offering new ways to do things and allowing us to connect our community to the information they need in a more efficient, relevant and easy to consume manner.” Information, Communications and Technology portfolio spokesperson Councillor Edwina Farquhar said the new ‘Lost and Found Animals’ tool is now more prominent on Council’s website which will make it easier for customers during what can be a challenging time. “It has also been optimised to work with mobile devices, which will be helpful if people are out looking for their pets when they check to see if they have been handed in.” It can be found at: https://www.tr.qld.gov.au/our-region/living-here/animals/6949-lost-pets-animal-management-centres Cr Farquhar said the ‘Find my Bin Day’ tool has been updated to provide a significantly improved customer experience.
Toowoomba Regional Council
23 Oct 2024
Read more
Skelly Recreation Reserve nominated as preferred Crows Nest dog off-leash park area

Skelly Recreation Reserve nominated as preferred Crows Nest dog off-leash park area

Skelly Recreation Reserve at Crows Nest has emerged as the community’s preferred option for a fenced dog off-leash area in the town.
Toowoomba Regional Council
22 Oct 2024
Read more
Young achievers encouraged to apply for 2025 W. H. Groom scholarship (2)

Young achievers encouraged to apply for 2025 W. H. Groom scholarship (2)

Toowoomba Region Mayor Cr Geoff McDonald said eligible applicants must be between 18 and 24 and in their second or third year of full-time study at TAFE Queensland South West or the University of Sout…
Toowoomba Regional Council
22 Oct 2024
Read more
Masterful oil paintings from the Lionel Lindsay Gallery and Library Collection on display at TRAG

Masterful oil paintings from the Lionel Lindsay Gallery and Library Collection on display at TRAG

An exhibition featuring oil paintings by some of Australia’s leading late nineteenth and early twentieth Century artists will be displayed at Toowoomba Regional Art Gallery until February 9, 2025. T…
Toowoomba Regional Council
22 Oct 2024
Read more
New campaign aims to encourage changed behaviour towards TRC staff

New campaign aims to encourage changed behaviour towards TRC staff

A new campaign aimed at improving customer behaviour towards employees has been launched today (Friday, October 18, 2024) by Toowoomba Regional Council (TRC). “Our people are the most important elem…
Toowoomba Regional Council
18 Oct 2024
Read more
Young achievers encouraged to apply for 2025 W. H. Groom scholarship

Young achievers encouraged to apply for 2025 W. H. Groom scholarship

Toowoomba Region Mayor Cr Geoff McDonald said eligible applicants must be between 18 and 24 and in their second or third year of full-time study at TAFE Queensland South West or the University of Sout…
Toowoomba Regional Council
17 Oct 2024
Read more
TRC endorses sponsorship for 2025 Meatstock Toowoomba

TRC endorses sponsorship for 2025 Meatstock Toowoomba

Details Last Updated: Thursday, 17 October 2024 08:46 Published: Thursday, 17 October 2024 08:46 Toowoomba Regional Council (TRC) this week (Tuesday, October 15, 2024) beefed up the Region’s autumn ev…
Toowoomba Regional Council
17 Oct 2024
Read more

Toowoomba Regional Council endorses new strategy to engage youth

TRC Community Development, Facilities and Tourism portfolio spokesperson Cr James O’Shea said the new strategy was an important guiding document as Council prepares to invest approximately $2 million …
Toowoomba Regional Council
16 Oct 2024
Read more

Staff swap signals a new step in budding relationship for Singapore and Toowoomba Region

“Rated No 8 in the world on travel website Tripadvisor’s Travellers’ Choice Awards in 2024, this is an international promotion which puts the Toowoomba Region at the centre of a world-class tourist at…
Toowoomba Regional Council
16 Oct 2024
Read more